Frequently Asked Questions
Q: Do you ship outside the US?
A: Yes, for certain items. Please read the notes on the items page and see what can be shipped outside the US before placing your order. We cannot ship 5.11 Tactical, ASP, Bianchi, Casco, Hatch, Hiatt, Insight, Leatherman, Luminox, Maglite, Monadnock, Original Swat, Pelican, Pentagon, S&W handcuffs, Safariland, Streamlight, Taser, UK, Zippo, internationally. If you have any questions contact us.
Q: Are all your items in stock and ready for shipment?
A: 99 % of all our items are in stock and will be shipped out the same day if the order placed before 12 noon Pacific time. All other orders will be sent out th very next day.
Q: How do you handle returns?
A: All merchandise that is returned for convenience is subject to a 15% restocking fee. Prior to sending contact our sales depart to obtain a RA# (Return Authorization Number).
Q: When will my order ship?
A: All orders placed before 12pm PST will ship the same day. Orders placed on Saturday or Sunday will be processed the following business day.
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